CallGenie is growing: What this means for families everywhere

Dec 19, 2025 | News

When something works, you invest in making it better.

Since 2019, CallGenie has pursued a simple mission — turn any TV into a video phone for people who can’t use smartphones or tablets. No buttons to press, no apps to learn, just automatic connection.

Today, families across Europe, the USA and Canada rely on CallGenie to bridge the distance. Children checking in on parents. Grandchildren waving at nan. Care homes keeping residents connected. After five years of quiet success, we’re ready for what’s next.

A fresh start, built for growth

We’ve rebuilt our website from the ground up. Not because the old one was broken, but because CallGenie is growing up.

The new site works beautifully on mobile — because we know you’re often researching while visiting mum, trying to show her how simple this really is. Our extended FAQ section answers your actual questions. International ordering is now seamless. Everything’s cleaner, clearer, more professional.

This refresh signals something bigger: we’re preparing to help families worldwide.

Why professional matters

When you trust us to keep you connected with mum or dad, you deserve a company that looks the part. Our polished new presence shows we’re here for the long term.

It also opens doors. We’re actively expanding our network of partners and distributors who share our vision. Better infrastructure means we can work with care homes, community organisations, and international partners who want to bring simple video calling to their communities.

Interested in becoming a CallGenie partner? Get in touch at info@smart-life-solutions.co.uk

What hasn’t changed

  • CallGenie still “just works”
  • Calls appear on the TV automatically
  • There’s nothing for your loved one to learn
  • Our commitment to simplicity over specs
  • Same caring support team

We haven’t complicated the product. CallGenie remains beautifully simple because that’s exactly why it works.

What’s next

As we expand, we’re focusing on bringing CallGenie closer to your community:

  • Growing our affiliate network — partnering with care professionals, family support organisations, and trusted advisors who already help families navigate these challenges
  • Building a dedicated dementia resource hub — because we know many of you are managing more than just distance. Real guidance, latest news, and practical tips for keeping connected when memory loss is part of the journey
  • Region-specific support — local language websites and country-specific guidance, so whether you’re in Paris or Prague, Toronto or Texas, you’ll find information that fits your situation

Each new partner and market teaches us something. Every family’s challenge helps us understand how to serve the next family better.

Your story brought us here

Every CallGenie journey starts the same — someone wants to stay connected but technology keeps getting in the way. Your trust brought us here. Your stories inspire others. Your feedback shapes what we build.

This refresh is about being ready to help more people like you. Because talking to the people we love shouldn’t require a computer science degree.

Visit our new website and let us know what you think. After all, we built it for you.

Who is CallGenie For?

CallGenie is for anyone who finds today’s technology overwhelming — and just wants to stay connected with the people they love.

Whether it’s a grandparent living alone, a parent in a care home, or a loved one with dementia, CallGenie brings families together with a simple video call that appears right on the TV — no buttons to press, nothing to learn.

CallGenie is for:

  • People who’ve never used or not comfortable using a smartphone

  • People with dementia or cognitive conditions

  • Families who live far apart

  • People with visual or hearing impairments

  • Those with limited mobility or motor skills

  • Anyone who just wants a friendly face without the fuss

Because everyone deserves to feel close, no matter the distance.

Contact Us

Ask a question or check your television will be compatible with CallGenie

North American Distributor Phone

703-582-7225

North American

Administrative Address

120 Mesa Verde st, Santa Fe, NM 87501

North American Distributor Email

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