Sam has always been good with technology. But at 101, smartphones are getting harder to manage, and staying in touch with family and friends was becoming more of a struggle, especially since he moved into a care home.
His son Jeff wanted to change that. He set up a CallGenie Standard system so he and his brother could video call their dad easily. Calls appear on Sam’s TV and answer themselves. No remote, no buttons, nothing for Sam to do.
But Jeff wanted to go a step further.
Sam’s friends are elderly too, and most of them keep in touch the old-fashioned way, by voice calls using a mobile or landline phone. They weren’t going to start making video calls. Jeff wanted those calls to reach his dad just as simply, coming through to the TV the same way the family calls do.
Working with CallGenie, he found a way to make it happen. Now Sam’s friends can call him from any mobile or landline, and the call comes straight through to his television as a voice call, answered automatically. Jeff even ported Sam’s original home number across, so his friends didn’t need to learn a new one. For them, nothing changed. They just dial the number they’ve always known.
“CallGenie is a great product and the Teams Phone add-on makes it even better. I ported my Dad’s original landline number to the platform so friends and family can call him in the same way they always have. Most of Dad’s friends cannot navigate smartphones or initiate video calls — this makes all the difference.” Jeff, London
For Sam, the result is simple: the people he loves can still reach him, in the way that feels natural to them.
Want to know more about how this works? Find out how CallGenie can receive calls from any mobile or landline.
